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View our Cookie PolicyOur commitment to inclusive design and universal access
aclue is committed to ensuring that our digital gift recommendation platform is accessible to everyone, including people with disabilities. We strive to provide an inclusive experience that meets or exceeds Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
We have implemented numerous features to ensure aclue is usable by people with diverse abilities and needs.
aclue substantially conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We regularly audit our platform to maintain and improve accessibility.
International standard for web accessibility
European accessibility standard for ICT procurement
US federal accessibility requirements (where applicable)
Public sector accessibility requirements
aclue has been tested with various assistive technologies to ensure compatibility and usability.
We are committed to transparency about current limitations whilst we work to address them.
We employ multiple testing methods to ensure and maintain accessibility standards across our platform.
We regularly conduct usability testing sessions with users who have disabilities to gather real-world feedback and identify areas for improvement.
Some content and services on our platform are provided by third parties. Whilst we work to ensure accessibility across all aspects of the user experience, we cannot guarantee the accessibility of external content.
Product images and some descriptions are sourced from retail partners.
Links to retailer websites and external services may have varying levels of accessibility.
If you encounter accessibility barriers with third-party content accessed through our platform, please let us know. We will work to provide alternative access methods or contact the relevant third party on your behalf.
We welcome feedback about the accessibility of aclue. Your input helps us improve the experience for all users.
We acknowledge all accessibility feedback within 2 business days and provide a detailed response within 10 business days.
If you cannot use our standard contact methods due to accessibility barriers, we can arrange alternative communication methods:
We are committed to continuously improving accessibility. Here are our planned enhancements:
This accessibility statement was last updated on 12 December 2025